Terms and purchasing information

Airbag Service Ltd operates Airbag X. Company number 11818388. VAT number 402707823.

Business address: 313b Hoe St, London, E17 9BG. This is not a confirmed collection or returns address; contact us for arrangements.

For order support, compatibility enquiries or privacy requests: info@airbagservice.uk · 0161 641 3030.

Prices are in GBP and include VAT where applicable. Checkout itemises delivery and shows the total. An entered discount is checked before payment; review the confirmed amount on the payment page.

Use only the payment methods shown as available for your checkout. Availability depends on the enabled methods and eligible inventory; no particular provider or card payment is promised here. An unpaid order is not a completed payment. Do not send card numbers to our support team.

Seller access is a private-beta programme. Third-party seller payouts and split payments are not connected; this does not itself describe the availability of Airbag X's customer checkout. Listings from outside sellers are not automatically purchasable.

Compare the number on your original component label with any recorded part number, together with connector shape, side, position, trim and vehicle specification. A matching make, model or year alone does not establish fitment.

OEM numbers, donor information and inspection notes are not recorded for every listing. Missing information is not a guarantee of compatibility. Related products are browsing suggestions, not confirmed alternatives.

Send the listing reference, original part number and clear label photos to our team if you need help. A registration or VIN supplied in a contact enquiry supports a manual enquiry; this site does not currently offer automatic registration or VIN lookup.

Parts may be new, used, refurbished or for parts; use the condition label, description, photographs and any visible-defect or inspection notes on the individual listing.

Where no inspection notes are recorded, no inspection evidence is being supplied. A photograph or condition grade does not establish functional or electrical testing, certification, previous deployment history or suitability for installation. Ask for the evidence you need before ordering.

Standard UK delivery is £9.95. Standard delivery is free for eligible baskets with a parts subtotal of £150.00 or more, before discounts. Express delivery is £19.95; the free-standard-delivery threshold does not apply to express.

Delivery options depend on each listing's courier/collection eligibility and category restrictions. A basket containing a restricted item may not be eligible for a courier option. Checkout shows the available methods and their actual prices before payment.

We aim to dispatch within 1 working day. Courier delivery is estimated at 24–48 hours (1–2 working days) after dispatch, so orders normally arrive within 2–3 working days in total; working days are Monday to Friday. These timings are not guaranteed. Ask us to confirm the carrier, service, destination coverage and likely arrival before ordering if timing is important. Pyrotechnic components can require specialist carriage; do not assume ordinary post is suitable.

Collection is available only on eligible listings and by prior arrangement. Confirm the location and appointment before travelling.

For eligible UK consumer purchases made online, you can normally tell us you wish to cancel within 14 days after receiving the goods, then have a further 14 days to return them. You do not need to give a reason. Statutory exceptions, if applicable to a particular purchase, are not blanket exclusions for safety parts.

For a full-order cancellation, standard outbound delivery is normally refundable; an express upgrade need not be. Refunds for cancellation are generally due within 14 days of receiving the goods back or evidence of return, subject to the applicable rules. A deduction may apply for handling beyond what is necessary to establish the goods' nature, characteristics and functioning.

Goods must be as described, fit for purpose and of satisfactory quality, taking account of their age, price and stated condition. Faulty or misdescribed goods have statutory remedies, including the short-term right to reject where applicable. A seller policy or absence of a warranty does not remove these rights.

Contact info@airbagservice.uk · 0161 641 3030 with your order number and what happened, or use Request a return on your orders page. You can view recorded return updates there. Do not send a pyrotechnic item until we have confirmed a safe accepted carrier and return destination. This does not limit your right to notify cancellation or report a fault.

Customers pay return postage for change-of-mind returns. If an item arrives damaged, contact us to request a return label before sending it back. Business-to-business purchases do not have the same automatic consumer cancellation rights. Ask us to confirm trade terms before ordering.

These pages describe the current shop and statutory consumer information; they are not a claim of legal approval or product certification. Order acceptance timing, any additional trade terms and carrier-specific arrangements still need confirmation from the business. Nothing here excludes statutory consumer rights.